Privacy Policy

Messages you send us. The contact form asks for your name, email, city or chapter and your question. The partner form asks for your name, brand, work email and message. We email these to our team and keep a copy for 90 days in case an email does not arrive, then delete it.

Newsletter sign-ups. If you join our email list, we send your email address to our email marketing provider so we can send you our newsletter. Every newsletter has a link to unsubscribe.

Purchases. Memberships, event tickets and merchandise are bought through Shopify's checkout. Shopify collects your contact, payment and shipping details and shares the order with us so we can provide what you bought. We never see your full card number.

Technical information. Like any website, our hosting provider processes your IP address, browser and the pages you request so the site can load and stay secure. To stop a single visitor from sending too many messages, we keep a scrambled, one-way version of the IP address with each message for up to 90 days, never the address itself.

Shopping cart. Two cookies (cart and cart_count) remember your cart for up to 14 days.

Country. A cookie (country) remembers the country and currency you chose for up to a year.

Staff sign-in. A cookie (admin_session) keeps our own staff signed in to the site's editing tools for up to 7 days. Visitors never receive it.

Meta Pixel. On thewellnesssociety.net we use Meta's pixel to measure how our ads perform and to show our ads to people who may be interested. Meta may set its own cookies and receive information about your visit, such as the pages you view, your device and your IP address. You can limit this in your Meta ad settings and with your browser's cookie settings.

Meta's privacy policy

We use information to answer your messages, provide memberships, event tickets and orders, send newsletters you asked for, understand how the site and our ads perform, and keep the site secure. We do not sell your personal information.

We share information only with companies that help us run the website and our community, and only for that purpose: Shopify (store and checkout), Cloudflare (hosting and security), Resend (delivers website messages to our inbox), Google Workspace (our email), Klaviyo (newsletter, once you sign up), Meta (advertising measurement) and BLOCK INTERACTIVE, LLC (builds and maintains this website for us). We may also share information when the law requires it, or to protect our members and the site.

Shopify's privacy policy

Copies of website messages: 90 days. Newsletter sign-ups: until you unsubscribe. Order records: as long as we need them for our accounts and the law. Emails in our inbox: as long as we need them to help you.

You can ask us for a copy of the information we hold about you, or ask us to correct or delete it, by emailing us. You can unsubscribe from our newsletter at any time, and you can block or delete cookies in your browser. Depending on where you live, for example in the European Union, the United Kingdom or California, you may have further rights, including to object to how we use your information or to complain to your local data protection authority. We answer requests within 30 days.

This website is not meant for children under 13, and we do not knowingly collect information from them. Members under 18, such as members of our high school chapters, need permission from a parent or guardian to make a purchase. If you think a child under 13 has given us information, contact us and we will delete it.

We are based in the United States. Our providers may handle information in the United States and other countries, with protections required by law.

If we change this policy, we will update the date at the top of this page.

The Wellness Society LLC, 1120 12th Avenue, Tuscaloosa, Alabama 35401.

contact@thewellnesssociety.net